Frequently Asked Questions
Everything you need to know about your next ice-cold piece.
Is your jewelry made of real precious metals?
Yes, we specialize in 925 sterling silver and 10k or 14k solid gold. Our silver pieces are often plated in 14k yellow or rose gold to provide a premium finish that won't easily tarnish.
What is the difference between Moissanite and Cubic Zirconia?
Moissanite is a lab-grown gemstone that passes most diamond testers and has a higher refractive index than diamonds, meaning it sparkles more. Cubic Zirconia is a more budget-friendly stimulant that offers a similar look but less durability and fire.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping within the US typically takes 3-5 business days, while expedited options are available at checkout.
Can I return my jewelry if I'm not satisfied?
We offer a 30-day return policy on most items in their original, unworn condition. Please note that custom-made pieces and earrings are final sale due to hygiene and manufacturing specifications.
Will your jewelry turn my skin green?
No. Because we use genuine 925 sterling silver and solid gold rather than cheap base metals like brass or nickel, our jewelry will not react with your skin or cause discoloration.
Do you offer a warranty on your products?
We stand behind our quality. Harlembling offers a limited warranty against manufacturing defects. If your piece experiences any structural issues within the warranty period, we will repair or replace it.